Privacy Policy

1. Introduction

This Privacy Policy explains how Pounamu Creative ("we," "us," or "our") collects, uses, and protects your information when you use our n8n workflow automation services. We are committed to transparency regarding the data we handle and to protecting your privacy.

Contact Information:

• Company: Pounamu Creative
• Email: [email protected]
• Founder: Aaron Grant

2. Information We Collect

2.1 Account Information

• Name, email address, company information, and other contact details provided during registration
• Account credentials for our service (not third-party credentials)
• Communication preferences and settings

2.2 Third-Party Service Credentials and Data

IMPORTANT NOTICE: We collect and may have active visibility to:

• OAuth2 tokens and authentication credentials for third-party services you connect to our workflow system
• Any data that passes through our workflow system, including but not limited to:
  • Email contents and attachments
  • File contents from cloud storage services
  • Customer and contact information
  • Financial data processed by workflows
  • Calendar and scheduling information
  • Social media content and data
  • Any other information processed by your configured workflows

2.3 Usage Information

• Log data, including IP addresses, browser type, pages visited, and time spent
• Performance metrics and error information related to your workflows
• Feature usage statistics and interaction data

3. How We Use Your Information

We use the collected information solely for the following purposes:

• To provide our services: Setting up, executing, and maintaining your automated workflows as explicitly requested by you
• Service operation and improvement: Ensuring proper technical functioning of our services
• Support and troubleshooting: Diagnosing and resolving technical issues with your workflows
• Security: Protecting our services and users from fraud, unauthorized access, and other security threats
• Communication: Responding to your inquiries and providing service updates

4. Data Visibility and Access

4.1 Internal Access Restrictions

We are committed to strict data access limitations:

• Only Aaron Grant (Founder) has access to customer data
• No other employees or contractors are permitted to view customer data
• Access to data is logged and monitored for security purposes

4.2 Active Visibility

Please be aware that:

• During workflow setup, troubleshooting, and maintenance, we may actively view data flowing through the workflows
• This visibility is necessary to ensure proper functioning of the service
• We only access this data for service-related purposes and never for marketing or other unrelated activities

5. Data Sharing and Disclosure

5.1 No Sale of Data

We will never sell your data under any circumstances.

5.2 Limited Disclosure

We disclose your information only in the following limited circumstances:

• When explicitly directed by you to share information with specific third parties as part of your workflows
• When required by law, legal process, litigation, or governmental authorities
• To protect the rights, property, or safety of Pounamu Creative, our users, or the public

5.3 Service Providers

We may engage trusted third-party service providers to help us operate our business and deliver services. These providers are bound by strict confidentiality agreements and are prohibited from using your data for any other purposes.

6. Data Retention and Deletion

6.1 Retention Period

• We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy
• Workflow execution data is automatically purged according to our data deletion protocols
• Authentication tokens are retained only as long as the integration remains active

6.2 Data Deletion Protocols

We implement continuous data deletion protocols:

• Workflow execution logs are purged after 30 days
• Temporary data storage is cleared after each workflow execution
• Debug logs containing sensitive information are automatically purged after 7 days
• Upon service termination, all your data is permanently deleted within 30 days

6.3 Data Export

You may request a copy of your data at any time by contacting [email protected].

7. Security Measures

To protect your information, we implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure storage of authentication tokens using industry-standard encryption
• Regular security assessments and penetration testing
• Strict access controls and authentication for our systems
• Regular security updates and patches

8. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Revoke authorizations to third-party services at any time
• Opt out of non-essential communications
• Request a copy of data we hold about you
• Terminate your account and have all associated data deleted

To exercise these rights, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Additional Information

10.1 OAuth2 and Authentication Process

When you connect third-party services through our OAuth2 integration portal:

• You are redirected to the third-party service to authenticate directly
• The third-party service provides us with authentication tokens, not your username/password
• These tokens allow our system to perform actions on your behalf according to the permissions you grant
• You can revoke these permissions at any time through the third-party service or our dashboard

10.2 Children's Privacy

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Attention: Aaron Grant, Founder
• Website: PounamuCreative.com